A single round-the-clock operations team in Riyadh now handles bookings, customs and tracking for every transport mode.
Zenlogix runs a 24/7 freight desk in Riyadh that gives importers and exporters a single point of contact for air, ocean, road and rail shipments. Whether a container is waiting at a Saudi port, an air cargo booking needs to move tonight or a truck is crossing a GCC border, one team handles the shipment from booking to final delivery.
One team for every transport mode
Many businesses in the Kingdom still coordinate several providers for a single shipment: one for air freight, another for sea freight, a broker for customs and a separate trucking company for the last mile. Every hand-over adds emails, delays and room for error. The Zenlogix desk brings these steps together, so customers deal with one accountable contact instead of a chain of suppliers.
- Air freight — priority, economy and charter options between Saudi Arabia, Asia and Europe.
- Sea freight — FCL and LCL ocean shipping to and from Saudi ports.
- Road and rail — inland transport across the Kingdom and cross-border trucking to GCC markets.
- Customs — customs clearance filed through FASAH and ZATCA systems.
Why round-the-clock support matters
Global supply chains do not stop at the end of the Saudi working day. Vessels arrive at night, airlines change schedules and suppliers in China or Europe work in different time zones. A desk that is available around the clock means questions are answered and problems are escalated while there is still time to act — before a missed connection turns into storage charges or a late delivery.
Real-time visibility from origin to door
Customers can follow their cargo with the shipment tracking page using a tracking, B/L or AWB number, and receive proactive status updates from the operations team. When something changes — a vessel delay, an inspection or a documentation query — the desk informs the customer and proposes the next step instead of waiting to be asked.
Built for businesses trading with Saudi Arabia
The Riyadh desk combines local customs expertise with access to a global agent network, helping regional enterprises and international traders move goods into and out of the Kingdom with fewer administrative bottlenecks. It supports everything from single urgent air shipments to regular container programmes and contract warehousing and 3PL distribution.
Contact the Zenlogix freight desk
To book a shipment, check a rate or discuss a supply chain project, contact the Zenlogix team or request a freight quote. The Riyadh operations desk can be reached on +966 54 035 0161.
